Your satisfaction is our priority, and we understand that some cases may require a return or exchange.

You can request a return or exchange in the following cases:

• If the product arrived damaged or unusable.

• If you received a product that is not what you ordered.

Conditions:

• The return request must be submitted within 3 days of receiving the order.

• The product must be unused and in its original condition.

• We reserve the right to refuse the return if it is found that the product has been used or opened.

Return Steps:

1. Contact us via [WhatsApp number / email].

2. Provide the order number and photos that clarify the issue.

3. We will review the request and contact you to complete the process.

Note: Products cannot be returned due to change of mind or after use.